ixbat Responsible Gaming — keep the fun, keep the control
ixbat believes entertainment is meaningful only when enjoyed safely and mindfully. Set your limits and play with enjoyment.
Why is responsible gaming important?
Online gaming and betting is a legitimate form of entertainment — but like any entertainment, it should be enjoyed in moderation. ixbat always wants you to play within healthy limits, fulfil your responsibilities to family and work, and see gaming as a form of entertainment rather than a source of income.
Responsible gaming means staying consciously in control of your time, money and mind. At ixbat we provide a range of tools and features to give you that control, so you can decide for yourself when to stop.
Remember, ixbat is for ages 21 and above only. If you feel gaming is affecting your life negatively, contact our 24/7 live chat support. We are always here for you.
ixbat's commitment: We prioritise a responsible gaming culture. Our platform is designed with a safe, transparent and player-friendly experience in mind.
Warning: Gambling can be addictive. Do not bet beyond your budget. Do not keep trying to recover losses. Gaming is for entertainment, not income.
Our Safety Tools
ixbat gives you the power to control your own gaming experience. Use the tools below to make your own decisions.
Deposit Limit
Set a limit on how much money you can deposit per day, per week or per month. Once a limit is set it takes effect immediately and you will not be able to deposit beyond it.
Time-out
If you feel you need a break, take a time-out from 24 hours up to 30 days. During this time no betting activity can take place on your account. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you need a longer break, choose self-exclusion. This can be activated for 6 months, 1 year or permanently. While exclusion is active you cannot log in or deposit, and no promotional emails will be sent.
Session Reminder
After a set period of time you will be automatically reminded how long you have been playing. This helps prevent the habit of gaming for extended periods without realising it.
Loss Limit
Set a limit at which play stops after a certain amount of losses. This protects you from uncontrolled losses and keeps you from going beyond your budget.
Reality Check
View a summary of your gaming session at regular intervals — how long you have played, how much you have won or lost. This information helps you make informed decisions.
Signs of problematic gaming
If you notice any of the following signs in yourself or someone you know, it is important to seek help quickly.
- A tendency to bet beyond your budget and keep playing to recover losses
- Neglecting family, friends or work because of gaming
- Feeling restless, irritable or anxious when unable to game
- Gaming with borrowed money or money taken from others
- Hiding gaming activity from family or friends
- Repeatedly trying and failing to stop gaming
- Seeing gaming as the only way to earn money
- Prioritising gaming over eating, sleeping or daily responsibilities
Healthy gaming habits
Responsible gaming does not mean giving up gaming — it means enjoying it with the right mindset.
Set your budget first
Decide how much you are willing to spend before you play. Only use money whose loss will not affect your life.
Keep time specific
Set a time limit for each session and stick to it. Avoid gaming before sleep or during work hours.
See it as entertainment
Do not expect to earn money from gaming. Think of it as an entertainment expense, like watching a film or a cricket match.
Take a break after a loss
After a run of losses, do not try to recover them by betting more. Take a calm break.
Self-exclusion and how to get support
If you feel gaming is getting out of your control, ixbat is ready to help you.
Contact us via live chat
Speak to our support team on 24/7 Bengali live chat. They will help you set up self-exclusion or deposit limits.
Apply by email
Email [email protected] to request self-exclusion or account closure. We will process your request promptly.
Account Settings
Log in to your ixbat account and activate deposit limits, time-out and self-exclusion directly from your profile settings.
Professional support
Speak to a mental health professional about gaming addiction. Talk openly with family and friends.
Our support team is always ready
Contact our 24/7 Bengali live chat support for any questions or concerns. We will help you with any gaming-related worries without judgment.
Our support team speaks Bengali and your information is kept completely confidential.
Age verification and protection of minors
ixbat is for ages 21 and above only. Age is verified when opening an account and additional verification may be requested at any time.
If there are any underage members in your household, make sure they cannot access your ixbat account. Use a strong password and log out of your device.
Parents can use parental control software to restrict children's access to online gaming sites.
Age verification process: National ID or birth certificate details must be provided at registration. We complete age verification before activating an account.
Strict policy: Underage accounts will be closed immediately and all deposited funds will be returned. Any parent or guardian can contact us to close an underage account.
FAQ — Responsible Gaming
Play safely, enjoy the experience
Use responsible gaming tools at ixbat and enjoy your favourite games. Always remember — gaming is for entertainment.